Service
Technical Service

The company has a dedicated laboratory in Taiwan, a group of professional engineers with years of grinding and polishing technology, to provide you with the grinding and polishing technology of precision planar components, and to improve the quality of the workpiece yield.
Technology companies with technical services sector, designed to provide customers with the grinding and polishing technology to solve the problem, the equipment problems, can immediately and effectively remove the problem for customers, so you from the disruption of the line.
In addition, when the equipment is delivered, the client can choose to complete the basic process training of the equipment at the delivery location or the creative factory, shorten the client equipment calibration time, and provide the basic grinding and polishing parameters set, from the self Groping to learn, to meet the needs of customers immediately after the start of production.
Technology companies with technical service maintenance team, training and technical personnel have their own independent operations related skills, designed to customers in the equipment problems, can immediately and effectively remove the problem for customers, so you from the disruption of the line to meet the rapid repair Effectiveness.

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Sample test

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Device installation

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service

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Process assistance

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Others

 

 

 

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來樣試作

01客戶需求

研磨需求, 拋光需求, 其他

02討論細節

平坦度, 粗糙度, 厚度, 縮短製程時間, 配合公差, 耗材選用, 機台樣式

03試作

客戶提供樣品創技先行測試,客戶來廠一同測試

04結果分析

良率分析,製程條件分析,最佳產能分析,機台數與機台型式建議

05報告

試作達成率,客戶要求結果判定,建議機台型式與產能預估

 
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設備安裝

01安裝需求

裝機行程表提出, 人員參與計畫提出

02行程, 動線協調

與客戶雙方溝通裝機行程表, 機台定位位置確認與協調

03搬入, 定位

事前搬入動線確認, 機台定位位置標註放樣, 協助機台定位技術諮詢與現場實際配合

04廠需供應

水, 氣, 電, 排氣, 排水等廠務配接系統、尺寸需求表確認

05功能測試

安裝試運轉, 手自動功能驗證, 機台操作保養教育訓練

 
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維修

01客戶需求

客戶叫修, 機台當機產線停頓

02確認狀況

明確原因損壞, 不明原因調查, 客戶自主回報資訊分析

03派員檢查

第一階段以電話方式了解機台損壞狀況, 第二階段實際派員前往調查, 調查結果初步判斷損壞狀態

04報價

依查檢結果與客戶雙向溝通後再給予合適的報價單, 客戶自購零件自修,客戶向創技購買零件自修,全案由創技備料維修

05維修

依報價單內容,客戶提供相應訂單,雙方協商後,創技安排出勤維修日期

06檢修報告

全案維修完畢,創技將提出檢修報告

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製程協助

01客戶需求

良率異常, 現況提升, 特殊需求

02討論細節

需求細節, 目標, 成本考量, 耗材選用

03現場測試

客戶產線現況了解, 製程改善計畫執行

04檢討

計畫執行後檢討, 操作面, 參數面, 製程面

05報告提出

提出改善後之製程報告書

 
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其他

01客服專線

電話:886-3-598-3411

   
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